Systems Engineer (Cloud Ops)

We're changing the wayenterprises think about Security. Our goal is to be the leading cloudsecurity and analytics platform globally. It's time for smart cloud/websecurity, we innovate the waysecurity is done, i.e. that we provide a cloud-based service as opposed to traditional on-prem solutions. Our patented Cloud XD technology eliminates blind spots by going deeper than any othersecurity provider to quickly target and control activities across thousands of cloud services and millions of websites. With full control from our cloud, our customers benefit from 360-degree data protection that guards data everywhere and advancedthreat protection that stops elusive attacks. At Netskope, we call this smart cloudsecurity. Netskope is the leader in cloudsecurity. We believe that people and companies should be able to collaborate without limits, working safely across the cloud, web, devices, andlocations. Our corporate leadership is clear, open, and honest, leadersshare what's happening in the company, and all employees make a big impact. Recognized as a leader in Gartner's Magic Quadrant, on Glassdoor and Fortune Magazine as one of the top 100 cloud companies in the world, and as one of the three fastest-growingcybersecurity companies, Netskope is a fast-moving company built to be the strategic enterprisesecurity partner for a long time to come. Netskope is headquartered in Los Altos, California. Visit us at www.netskope.com andfollow us on Twitter@Netskope and Facebook. Responsible for operations of large scale cloud infrastructure and applications. Responsible for assisting with application administration, deployments, scaling and troubleshooting complex microservice based applications and cloud infrastructure. Position involves operational response to production issues and driving them to resolution. DUTIES AND RESPONSIBILITIES Unix/Linux Administration 2+ years experience with network, server, and storage application systems. Perform ticket management. Record trouble tickets and assign based upon urgency and issue Analyzes alarms and trouble indicators to identify problem areas and escalate to appropriate parties. Ensure the continuous availability of all services. Managing, coordinating, and communicating all network maintenances/events Understanding of networking, load balancing principles and approaches to scaling out of systems Creates work effort estimates for assigned tasks and support prioritization and release management. Respond to monitoring alerts and tickets created by our customer facing support team Troubleshoot and resolve issues from our monitoring tools and support including deep dive investigation. Proactively identify cloud affecting events and implement a solution before it escalates to a problem Participate in an on-call rotation to resolve application issues after normal business hours. BASIC / MINIMUM QUALIFICATIONS Minimum of 1-3 years of System Administration experience. Experience in Shell, Python or similar scriptinglanguages is a plus. Proven ability to multitask and work within a fast paced environment Good understanding and experience with Linux/Unix platform system administration Education: Bachelor's degree in Computer Science or related field, or equivalent work experience
Salary Range: NA
Minimum Qualification
Less than 5 years

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