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Cloud Security Engineer

Overview Netskope's Customers include some of the largest Fortune 500 companies that demand best in class customer support. As a Netskope Cloud Security Engineer, you will be the primary point of contact for dealing with top-class IT administrators. This position is ideal for those who have just recently graduated and looking to begin their career in a fast-paced, cross-functional, technical environment.  In this job you will: Be the primary point of contact for all support related issues Work with Customers, Sales, and Customer Success to report issues to Support and Engineering Regularly communicate status update to Customers Report security advisories to Customers Receive functional, performance and security issues from Customers and promptly follow-up with Engineering and DevOPS Follow published SLA for turning requests around in a timely manner Manage Customer Support Portal contents Work with Engineering and Product Management on building processes and tools to meet with various compliance criteria such as SOC, ISO 270001 etc. Qualifications/Requirements Familiarity with cloud apps and services Knowledge and/or experience in Linux, SSL, HTTP Fundamental knowledge of networking (L1-L7) and networksecurity Demonstrable experience with systems installation, configuration and administration UNIX/Linux and Windows based systems (prior Active Directory/LDAP experience desirable) Must have excellent verbal and written communication skills Prefer to have experience in a customer facing role Recent graduate and must be able to work in the US without sponsorship  Education Bachelor/Master in Computer Science, Electrical Engineering, Mechanical, Mathematics or equivalent
Salary Range: NA
Minimum Qualification
Not Specified years

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