Sales Director - BridgePoint Los Altos (2014081)

BridgePoint at Los Altos:
Is a cozy, established community surrounded by colorful rose bushes and citrus trees creating a gracious, relaxed setting. At BridgePoint at Los Altos we offer Independent and Assisted Living in a friendly community only minutes from downtown Los Altos.
For over 25 years, Kisco Senior Living has specialized in developing and managing full service rental senior living communities that provide an enriched lifestyle. Our associates are the key to our success and pride themselves in working with integrity, kindness, creativity and passion. We are looking for individuals that will support our mission for growth and uphold our strong principles, values and beliefs by, embodying collaboration, compassion and an eagerness to learn and develop.
Kisco Senior Living Creates Communities Where We Share Passions, Live in Balance and Leave a Legacy.
Position Summary:
At BridgePoint at Los Altos, the Sales Director is responsible for the entire sales process that reinforces the community's brand reputation, increases awareness of the community's services and programs, develops prospective residents and achieves maximum revenue goals. The Sales Director effectively uses sales tools throughout the process. Manages successful transitions from where the sales process ends and the move-in and welcome process begins, to ensure a smooth and welcoming resident experience.
Essential Job Functions:
Connect with prospective customers and contacts on a regular basis, effectively using a variety of communication methods that provide value to the customer, to promote continued interest in moving into the community.
Manage the sales process by maintaining a viable wait-list, gathering and keeping accurate records of prospective residents' needs and preferences, and educating them about how the community's services and programs would benefit them, and converting leads to move-ins.
Achieve balanced results in associate engagement, resident loyalty, and financial performance.
Manage and improve resident and family satisfaction and loyalty using a variety of listening and learning methods, process improvement, and the anticipation of and responsiveness to needs and concerns.
Attends weekly sales meetings and quarterly marketing calls.
Organize strategic and exciting outreach events to promote the community, generate interest and attract new residents for the community.
Coordinate with Dining, Wellness, and other team members to organize and implement successful marketing events and work closely with the Home Office on advertising.
Conduct Business Development with local community professional organizations, realtors, doctors, medical centers, community groups, and more, in order to spread the Kisco story and generate new revenue.
Deliver presentations to community groups to educate constituents about senior living options with Kisco in order to generate interest and referrals for the community.
Organize and conduct community experiences for prospective customers, as well as in-home visits as needed.
Perform market analysis and develop an effective sales strategy based on an understanding of the competition.
Manage the sales process by maintaining a viable waitlist, gathering and keeping accurate records of prospective residents' needs and preferences, and educating them about how the community's services and programs would benefit them, and converting leads to move-ins.
Develop a vibrant sales culture, in which associates contribute to a successful sales process by recognizing their importance at all times in promoting the community and attracting new residents.
Analyze sales reports and other data to further improve sales ratios and revenue production.
Manage apartment inventory effectively to include accurately forecasting move-ins and move-outs.
Develop and manage the Sales budget to operational guidelines.
Perform other related duties as required.
Qualifications and Skills:
Bachelor's Degree
3 to 5 years' sales experience with excellent closing results
Experience with proven sales techniques
Previous experience working with seniors' a plus
Ability to build effective teams, and have the courage to lean into difficult issues
Strong communication skills with the ability to relate well to others and to connect and build relationships
Excellent closing abilities with the ability to identify and use a variety of closing methods to advance the sale and remain aligned with the customer
What we Offer:
Rich Benefit Package including:
Competitive pay & Incentive Plans
401k Retirement plan
Top Benefits
Paid Time Off
Employee Awards and Recognitions
Excellent growth and advancement opportunities
We are looking for genuine, motivated, and caring people to join our Kisco team.
Kisco Senior Living is an Equal Opportunity Employer

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